What it does
Survey builds custom question sets for post-interaction NPS/CSAT campaigns, so feedback gets captured at the moment it's most accurate — right after the interaction, not weeks later.
Responses score automatically against NPS/CSAT methodology and report per campaign on a live dashboard, so a shift in sentiment shows up before it becomes a trend in escalations.
How it works
- 1Build a question set and launch a campaign
- 2Responses score automatically as they come in
- 3Dashboard tracks NPS/CSAT per campaign in real time
- 4Compare campaigns to spot sentiment shifts early
Built for
CX and quality teams measuring customer or employee sentiment after an interaction.
Included in Survey
- Custom question sets
- NPS & CSAT scoring
- Response dashboards
- Per-campaign reporting
$19/month
Per organization. 14-day free trial.
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