On the roadmap
Gamification
Points, badges and leaderboards across every module.
What it does
Gamification layers a points engine, badges and achievements across every other module — a completed exam, a resolved ticket or a closed deal can all earn points under the same rule set.
Points and badges roll up into org-wide leaderboards, awarded either automatically by rule or manually by a manager recognizing specific work.
How it works
- 1Define point rules tied to actions in other modules
- 2Actions across the platform earn points automatically
- 3Managers can also award points/badges manually
- 4Leaderboards update org-wide in real time
Built for
Teams that want recognition and friendly competition layered on top of KPI-driven work.
Included in Gamification
- Points engine
- Badges & achievements
- Org-wide leaderboards
- Manual & rule-based awards
$19/month
Per organization. 14-day free trial.
Other modules
Quiz Portal
Assessments, exams and knowledge checks with anti-cheat proctoring.
Learn more →Workforce Management
Rosters, shifts, attendance and swaps — solved automatically.
Learn more →Call Quality Assessment
Score calls, track QA KPIs and coach agents in one place.
Learn more →